Superstars and hotshots aren’t your most valuable employees.   Over the long haul, it’s the reliable workhorses who are your best workers.  Yes, every company needs bright, well-educated people to contribute fresh new ideas and winning innovations.  But these employees often lack the fundamental skills and experience that’s needed to keep a business running smoothly.  Steadiness and reliability may not be flashy, but they’re essential to the health of any successful company.

Studies show that the best way for employees to learn is through collaboration, not competition.  Although high school and college students often learn better because of competition, workers learn better by sharing exercises in training programs.  Retention level in increased for everyone because workers see their fellow employees as helpers not rivals.  The best on-the-job training comes from co-workers rather than managers.